Frequently Asked Questions
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Thank you for your interest!
This is the Gloves By G process, from right now to your glove returning to you fully serviced:
Select and purchase your service from the Services page.
Confirmation Email is sent, which includes our Glove Shop Ticket to submit glove details and photos.
After submission, you’ll either be EMAILED shipping label or TEXTEDdrop-off address (NYC & Long Island only).
Send or drop off your glove.
We complete your service.
Your glove is returned — shipped back or ready for pickup.
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We offer 3 relace packages - Triple Play, Full Relace, and Partial Relace.
Triple Play - all-in-one package including a deep clean, full conditioning, and complete re-lace in your choice of color.
Full Relace - removal of glove’s old laces, and replaced with fresh premium leather laces in your choice of color.
Partial Relace - removal and replacement of 1-3 laces on the glove. Cannot be bundled with other service
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A standard Triple Play or Full Relace package normally has a turnaround time of 2 days.
During high volume periods, turnaround time increases to 3-4 days
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Along with our relace packages, we offer multiple other services. LINK OUR CRAFT PAGE
*Standalone services are individual services designed and priced to be purchased on their own or paired with another standalone service.
To bundle standalone service with a relace package - visit Triple Play or Full Relace.
Standalone Services
Web Change
Thumb & Pinky Loop
Palm Adhesive
Extra Padding
Extra Care Services and Add-ons
Glove Break-In
Glove Tightening
Catcher’s Web Relace & Condition
Catcher’s Wrist Guard & Install
Leather Dye (Black only)
Leather Patch
Velcro Replacement
Label Removal
Label Deep Clean (included in Triple Play)
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We offer over 30 lace colors to choose from. For webs and thumb/pinky loops, a slightly smaller range of color options is available.
Colors are chosen after adding items to cart. If bundled with a relace, we will reach out for the additional details needed.
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If your glove feels loose, the pocket has lost its shape, or laces are cracked, broken, or stretched out, it’s time for a re-lace.
If you’re looking for a new style or a different colorway on the field, that is also a time to relace!
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Leather is skin. Conditioner for your glove is like lotion for the hands. When your glove feels dry, stiff, cracking, or has taken a lot of dirt and buildup, it’s best to condition your glove’s leather.
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Relacing your glove renews its shape, balance, and strength for a fresh, responsive feel. Ready after just few games of catch.
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Yes — we offer partial relace services if other areas of the glove do not need new laces.
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While we offer many services to address the majority of ballgloves and their features - we unfortunately have our limits.
We do not offer:
Leather Tears (Only available in palm area, visit Leather Patch in services)
Sewing of Leather Tears
Painting of Leather
Label Replacement
Send us a message!
Have a question about our glove relacing or repair services? We’re here to help.
Whether you’re looking to restore your favorite glove, customize a new look, or any other questions about Gloves By G, our team is happy to assist!